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Dear Mr. Baucher,
Thank you so much for fixing my tire last week and getting me back on the road safely (I had the gold Honda). It is rare these days to find people who are honest and generous! I was able to get to Harrisburg and then to Pittsburgh safely.
Your folks at the Shamokin Dam location were simply amazing! I was well-treated with my annoying emergency repair. They got me back on the road on a Saturday, and every member of the staff that I spoke with was helpful and professional.I am the GM of a $7 million a year plant nursery, and I am envious of the quality of your people. Great job!
Best of service, courtesy and price! Hats off to Bastian Tire and Auto Centers!
To Whom It May Concern:
I would like to thank Dave for the good service I received in the past. I know I will not find that kind of service anywhere. Also thanks to Jeff for taking good care of my car. If ever come back you will be the FIRST I come to.
Thanks again for all of your help!
-Dr. Vijay Rekhala
Just a short note to inform you what an outstanding service was provided by your company, especially by Dave Phillips. His professionalism and follow up is a reflection upon the entire company. This was my 3rd set of tires since moving to Williamsport, and Bastian Tires will definitely get the 4th!!
Dear Bastian Tire,
I just wanted to let you know about the excellent service that Bastian Tire in State College provided for me last Tuesday, May 31st. I am from out of town and needed "emergency" service since I needed to travel home to southern New Jersey that day.
They were able to service my car right away and get me on my way by later that morning. This type of service is so greatly appreciated. I have friends in the local State College area and am pleased to tell them about my experience.
I just wanted to let you know that Phil Guinn at the State College store did an outstanding job of correcting an issue we had with our Jeep tires last month. The way your organization handled our problem is the type of service that will keep us coming back. Your commitment to customer service is rarely found in today's market place.
A few weeks ago, my sister and I found ourselves stranded in an Enterprise rental car in Lewisburg. Your very kind Manager, Steve Martin, helped us diagnose the problem (with the aid of one of his mechanics), allowed us to wait in the office to avoid the sweltering heat, and generally made us feel welcome until we were rescued an hour and a half later. I would like to extend our most sincere gratitude for your most accommodating staff. They were wonderful!!
-Kira Bishop (Orlando, FL)
-Vicki Nutt (Portland, OR)
My husband and I were traveling last Saturday to spend some time with our son and daughter in law before his leave was up. We had been on the road since 4 a.m. when we pulled in for gas and realized something was wrong. Fortunately, we found you and from the minute we entered your door to the time we left (record time!) we were treated with warmth and your expertise was exercised getting us on our way to spend the rest of the day and the next in a wonderful time with our son. We would like to thank you for this gift! Also for the great directions that allowed us to get there in record time. So, to Bill and the staff, especially the mechanic behind the scenes, our heartfelt thanks. Please share this with your entire team. I hope there is a mechanism to reward people who go above and beyond to help others.
-Mr. and Mrs. Robert Lash
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